Polite reminder on our cancellation policy.
Please tell us you are not making your appointments 48 hr before you are due to be at the salon, otherwise we will take fifty per cent of the whole service cost. Also, the policy is if you cancel or reschedule within the 48hr period the 50% is charged plus no show to appointments charged at 50%.
This is non-negotiable and there will be no exceptions.
We are a small privately owned business, we are not a chain and we rely on our income to survive and remain open.
I know Covid hit us all hard, but we got through it together and without your ongoing support we really would not be here. Now the rise in living costs and energy bills things are going to get tougher again so please be mindful of this.
Next week is set the break all records in amazing heat and sunshine, this, in turn, means you will be hotter than usual in our salon, we get this may not make your experience a pleasant one, so if you want to reschedule do so in the time frame so it’s fair to your stylist and our salon.
Enjoy that gorgeous weather stay safe use sunscreen and keep hydrated.
Love GnD xxx